Question 1

What CMS platform are your websites built on?

Accepted Answer

We develop websites primarily on the WordPress CMS. Since WordPress is the most popular web platform, it give us the flexibility and support to ensure that your site is future-proof and stable for the long-term.

Question 2

Do you use themes or provide a custom web design?

Accepted Answer

We don't use pre-made themes for our websites. Instead, we custom design your site to best meet your needs and tell your story. We then use a modular page builder to allow you to edit the site content, sections, photos and more as you need changes in the future. No coding skills necessary!

Question 3

How much say do I get in the design process?

Accepted Answer

We're all about understanding what design styles you like and what supports the story you're trying to tell the best. Our clients trust us to translate their goals into a compelling design that employs our best practices, but we always allow you to review and offer feedback.

Question 4

Do I have to provide content?

Accepted Answer

You can provide all of the content, but we can also assign a writer from our team who will write your copy to tell your story.

Question 5

Do you offer photography?

Accepted Answer

Currently we do not offer photography. However, we can recommend photographers to you and will gladly work with your selected contractor to art direct and make sure the images that are being taken are in line with the art direction we've worked on together.

Question 6

Can I edit my own website after it’s done?

Accepted Answer

Absolutely! We build the website to make it easy for you to make edits. From changing text to adding photos and videos, the front-end page builder is intuitive and easy to learn. After your website launches, we'll be happy to spend some time with you and your team to teach how to keep the website fresh and up to date.

Question 7

Do you offer support with changes and more?

Accepted Answer

We do. We offer hosting and maintenance plans to all our clients. We can keep the website updated and secure, to ensure there is no downtime, hacks, or errors. We're also happy to support your website changing needs as they come up at our hourly rate.

Question 8

Do I have to host my website with you?

Accepted Answer

No. You aren't required to host with us if you can handle it on your own. Our website support services will take care of updating core files and plugins, monitoring security and dealing with things like site speed.

Question 9

Are there hidden costs?

Accepted Answer

Not on our end. Once you have a contract, that's the price you pay. We often find that clients want enhancements or changes that they didn’t anticipate at the start, so you may want to budget for these changes, but it’s not necessary.

Question 10

How long does my website last before I need a new one?

Accepted Answer

On average, a website will have a shelf life of 4-5 years before it needs a major upgrade to keep up with changing technologies.

Question 11

Will the new website be good for SEO?

Accepted Answer

We build all websites with SEO best practices. By default, we include proper header tags, meta descriptions, sitemaps, speed optimizations and more.

If you want ongoing optimization and support to turbocharge your SEO, talk to us about our digital marketing services!

Question 12

Is the website mobile-friendly?

Accepted Answer

Yes. We design and develop all websites responsively to fit and work well on all devices. We believe the customer experience should be the excellent regardless of how they get to and view your site.

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